Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
Complete network design, deployment and cable migration
Customer Overview
Hospitality Sector: £30,000 budget for a 60-room, 4-star hotel in Kingston Upon Thames, Surrey.
Technology
Directional high-gain, high-power antennas with line-of-sight placement on tower blocks. Locusworld mesh technology. 10 access points, repeaters, and structured cabling.
Challenge
To upgrade the network infrastructure to enable a single cable to carry data, voice, and video to each hotel room. The project involved two sites: one newly built and one with existing infrastructure. Guest WiFi was required in all existing hotel rooms, as previous poor connectivity had led to negative Google and TripAdvisor reviews.
Solution
A complete network design, deployment, and cable migration was delivered using G-PON (Gigabit Passive Optical Network) technology. The solution included installation of new Layer 2 and Layer 3 switches and routers, integrated with the existing VoIP system. The new building was future-proofed with a 1 Gigabit fibre-based WiFi network, while cable runs were minimised. A G-PON infrastructure was installed in the new building. In the existing building, mesh WiFi was deployed using 9 repeaters on existing cable runs, with a gateway repeater powered only to repeat the WiFi signal.
Results
A hybrid solution delivered significant cost savings by reducing new cabling requirements, while providing a future-proof fibre connection to each room.
About 7clouds
7clouds was established in 2011 as a managed IT solutions provider, helping SMEs and public sector organisations implement technology-driven systems to improve service delivery, operational efficiency, and cybersecurity resilience.
Recognising a growing gap in access to enterprise-grade IT support for smaller organisations, 7clouds set out to close that gap—making expert-level technology affordable and accessible for small businesses, charities, and education providers.
From those early days, 7clouds has grown organically into a well-established IT support company with a strong reputation across South London and Surrey. We’ve built long-term, trusted relationships with clients—many of whom came to us through direct referrals.
Based near Kingston upon Thames, 7clouds delivers a full range of IT support, cybersecurity services, and cloud solutions to small and medium-sized businesses, non-profits, and public sector bodies throughout the Greater London and Surrey regions.
Our experienced team works independently or in collaboration with your internal IT staff and third-party vendors to ensure seamless project delivery. Whether the scope is small or complex, our focus remains the same: delivering outstanding results—on time and on budget.
Every member of the 7clouds team brings deep expertise in delivering tailored managed IT services, scalable infrastructure, and ongoing support for SMEs, startups, schools, charities, and local government organisations. Whatever your requirements, we build solutions that grow with you.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
