Privacy Policy
for 7clouds
Effective Date: 21 June 2025
Last Updated: 21 June 2025
This Privacy Policy describes how 7clouds Ltd (“we”, “our”, or “us”), located at 177 London Road, Kingston upon Thames, Surrey KT2 6PA, United Kingdom, collects, uses, discloses, and protects your personal information when you use our website https://7clouds.co.uk (the “Service”). By accessing or using the Service, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Service.
We may revise this Privacy Policy from time to time. The revised policy will be effective 180 days from the date it is posted on the Service, unless otherwise stated. Your continued use of the Service after such time will constitute your acceptance of the revised Privacy Policy. Please review this page periodically for updates.
1. Information We Collect
We may collect and process the following personal information:
Full name
Email address
Mobile number
Social media profiles
Date of birth
Residential and/or work address
Payment information
Any other information you provide via forms or communications
2. How We Use Your Information
We use the information we collect for purposes such as:
Creating and managing user accounts
Providing support and responding to enquiries
Marketing and promotional communications
Collecting customer feedback and testimonials
Processing orders and payments
Ensuring website security and functionality
Targeted advertising
Administration and analytics
Enforcing our Terms & Conditions
If we need to use your data for any other purpose, we will obtain your consent in advance, unless otherwise required or permitted by law.
3. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
Consent – when you have provided clear permission
Contract – to fulfil contractual obligations
Legal Obligation – to comply with laws and regulations
Legitimate Interest – to operate and improve our services, provided your rights do not override those interests
4. Sharing Your Information
We do not sell or rent your personal information. We may share it only as necessary with:
Ad and analytics services (e.g., Google Analytics, Meta)
Marketing service providers
Payment processors or service partners
These parties are contractually obligated to use your data only for the intended purposes and in accordance with applicable data protection laws.
We may also disclose your personal data to:
Comply with legal obligations or government requests
Enforce our agreements, including this Privacy Policy
Respond to legal claims or protect rights and safety
In the event of a business transfer, merger, or acquisition
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy and comply with applicable legal requirements. This may include record-keeping for tax, legal, fraud prevention, or contractual obligations. We may retain anonymised data indefinitely for analysis and reporting.
6. Your Rights
Depending on your jurisdiction, you may have rights including:
Access to your personal data
Correction of inaccurate or incomplete data
Erasure of your data (“right to be forgotten”)
Restriction or objection to processing
Data portability to another service
Withdrawal of consent
Lodging a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email us at help@7clouds.co.uk. We will respond in accordance with applicable law.
You may opt out of marketing communications at any time by emailing help@7clouds.co.uk.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience and analyse website performance. These may include:
Essential cookies
Analytics cookies
Advertising cookies
Functional cookies
You can manage your cookie preferences at any time via our Cookie Policy.
Types of Cookies we use
Manage cookie preferences
For more control, browser-specific instructions are available here:
8. Security
We implement reasonable administrative and technical safeguards to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information and you use the Service at your own risk.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of these third parties. We encourage you to review their policies before providing any personal data.
10. Data Protection Contact
If you have questions, concerns, or complaints regarding how your information is handled, please contact:
Data Protection Officer
7clouds Ltd
177 London Road
Kingston upon Thames
Surrey KT2 6PA
Email: help@7clouds.co.uk
